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Maintenance & Support

Website and app maintenance you never have to think about

Software needs care after launch. Our support plans keep your website or app secure, backed up and running — and give you engineering hours each month for fixes and improvements, without hiring in-house.

What you get

  • Fast response from engineers who know your code
  • Tested updates, never blind upgrades
  • Daily off-site backups
  • Predictable monthly cost
What we offer

Our maintenance & support services

  • Security & core updates

    WordPress, plugin, framework and dependency updates tested on staging before they go live.

  • Backups & disaster recovery

    Automated daily backups stored off-site, with tested restores when you need them.

  • Uptime & performance monitoring

    24/7 monitoring with alerts, so we often fix problems before your customers notice.

  • Bug fixes & small changes

    Content updates, new sections and fixes handled quickly by engineers who know your code.

  • Hosting & server management

    Hosting setup, SSL, CDN and server tuning on reliable cloud providers.

  • Monthly reports

    A plain-English summary of updates, uptime, speed and anything that needs your attention.

Technology

Tools and platforms we use

We choose proven, well-supported technology so your product is easy to maintain and easy to hire for later.

  • WordPress
  • Laravel
  • Cloudflare
  • AWS
  • DigitalOcean
  • Vercel
  • UptimeRobot
How we work

A simple, transparent process

No surprises. You always know what's being built, what it costs and when it will be ready.

  1. Step 1

    Discover

    A free call to understand your goals, users and budget. You get a clear scope and a fixed or estimated quote.

  2. Step 2

    Design

    Wireframes and a clickable prototype, so you see and approve the product before development starts.

  3. Step 3

    Build

    Development in 1–2 week sprints with a live staging link. You see progress and give feedback as we go.

  4. Step 4

    Launch & support

    Testing, launch and handover — then ongoing maintenance so your product keeps getting better.

Client feedback

What our clients say

Rated 4.9 out of 5 on average by the teams we work with.

  • “They shipped a RAG assistant in six weeks that our team had been trying to build for a year. Clean code, real answers.”
    Marta NdiayeHead of Product, NeuroLedger
  • “Algo Matryx feels less like an agency and more like an extension of our engineering team. Rare combination.”
    Daichi WatanabeCTO, Atelier OS
  • “The Flutter build handed to us was the cleanest codebase we've inherited. Everything documented, everything tested.”
    Priya RameshEngineering Lead, Orbit
FAQ

Maintenance & Support FAQ

Can't find your answer? Ask us directly.

Can you maintain a website you didn't build?

Yes. We start with a short audit of the code, plugins and hosting, then take over updates and support.

What happens if my site goes down?

Our monitoring alerts us immediately and we start working on it — and restore from backup if needed.

Is there a long-term contract?

No. Plans are month to month and you can change or cancel them at any time.

Let's talk about your maintenance & support project

Tell us what you want to build. You'll get a reply within one working day — with honest advice, a rough timeline and a free estimate.